We aim to make your Unfold Face experience smooth, simple, and transparent. Here’s everything you need to know about shipping and returns:

​

​UK Delivery

Standard UK Shipping: £4 flat rate on orders under £30

Free UK Shipping: Automatically applied on orders of £30 or more

All orders are sent via Royal Mail, with dispatch in 2–3 working days

You’ll receive a confirmation email once your order has shipped

​

​International Orders

​We currently only ship within the UK. 

​

​Returns Policy

​Due to the nature of our products — which are used directly on the face — we cannot accept returns for hygiene reasons, even if unopened.

​If your order arrives damaged, incomplete, or incorrect, please contact us at unfoldface@outlook.com within 7 days of delivery, and we’ll do our best to make it right.

​​

Need help?​

We’re here to support you on your facial wellness journey.

Reach out any time at unfoldface@outlook.com or via our contact form.