Effective Date: July 2025

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At Unfold Face, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, attend an event, or book a service.

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1. Who We Are
Unfold Face is a UK-based business offering facial wellness services, workshops, and products. Our website address is: www.unfoldface.uk

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2. What Information We Collect

We may collect the following types of personal data:

• Contact details — such as your name, email address, phone number

• Booking and order details — including services purchased, delivery address, and notes you share with us

• Payment information — processed securely via third-party providers (e.g. Stripe); we never store your full card details

• Marketing preferences — if you opt in to receive emails from us

• Website usage data — through cookies and analytics tools (e.g. Google Analytics), to improve your experience

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3. How We Use Your Information

We use your data to:

• Process bookings, orders, and payments

• Deliver products and services

• Communicate about your order or appointment

• Send marketing emails if you’ve opted in (you can unsubscribe anytime)

• Improve our website and customer experience

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4. Sharing Your Data

We only share your data with trusted third-party providers when necessary, including:

• Payment processors (e.g. Stripe or PayPal)

• Website platforms (e.g. Wix)

• Email marketing tools (e.g. Mailchimp)

• Analytics services (e.g. Google Analytics)

We never sell your personal data.

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5. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Correct or update your information

• Request deletion of your data

• Withdraw consent for marketing at any time

• Lodge a complaint with the ICO (Information Commissioner’s Office) if you believe your data is being misused

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6. Data Retention

We only keep your personal data as long as necessary — for example, to fulfil orders, meet legal requirements, or for legitimate business reasons (like accounting).

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7. Cookies

This website uses cookies to improve your experience and analyse website traffic. You can adjust your cookie settings via your browser at any time.

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8. How to Contact Us

If you have questions or concerns about how we handle your data, you can contact us at:

Unfold Face
Email: unfoldface@outlook.com 
Address: Available upon request